Privacy Policy

Effective Date: October 1, 2020
Last Updated: May 2025

Welcome to the website of APT Urgent Care (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and safeguard information through our website, located at www.apturgentcare.com, and any associated digital services (collectively, the “Site”).

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site.

 

1. Information We Collect

We may collect two types of information when you use our Site:

a. Personal Information

Personal information identifies you as an individual and may include:

  • Name

  • Email address

  • Phone number

  • Date of birth (if submitted via forms)

  • Health information (if you use our patient intake, registration, or contact forms)

  • Any other information you voluntarily submit


b. Non-Personal Information

This includes data that does not directly identify you, such as:

  • Browser type and version

  • Device type and operating system

  • IP address and geolocation

  • Pages visited and time spent

  • Cookies and tracking data (see Section 4)


 

2. How We Use Your Information

We may use the information we collect to:

  • Schedule appointments or respond to inquiries

  • Provide medical or administrative services requested by you

  • Send appointment reminders or health-related communications

  • Improve the functionality and performance of our Site

  • Monitor website usage and analyze trends

  • Comply with legal and regulatory obligations


We will not use your personal information for any purpose not disclosed in this policy without your consent.

 

3. How We Share Your Information

We do not sell your personal information. However, we may share it with:

  • Authorized employees and contractors for service-related purposes

  • Service providers (e.g., web hosts, email services, analytics platforms) under strict data protection obligations

  • Third parties when required by law (e.g., subpoenas, court orders, or regulatory authorities)

  • Medical affiliates or partners if you explicitly request a referral, service, or transfer of care


Any protected health information (PHI) collected through our forms is handled in compliance with HIPAA and our separate Notice of Privacy Practices (link to full HIPAA policy).

 

4. Cookies and Tracking Technologies

We may use cookies, pixel tags, and similar technologies to:

  • Remember your preferences

  • Enable essential website functions

  • Monitor site performance

  • Serve interest-based advertisements (where applicable)


You may control cookie settings through your browser. However, disabling cookies may affect website functionality.

 

5. Google Analytics and Third-Party Services

We use tools such as Google Analytics to analyze site traffic. These tools may collect anonymized data using cookies. Google’s ability to use and share information collected by Google Analytics is governed by their Privacy Policy.

Our site may contain links to third-party websites or applications. We are not responsible for the privacy practices or content of those third parties.

 

6. How We Protect Your Information

We implement reasonable physical, technical, and administrative safeguards to protect your information from unauthorized access, use, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute protection.

 

7. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children without parental consent. If we discover we have received information from a child under 13, we will delete it in accordance with applicable laws.

 

8. Your Choices and Rights

You may:

  • Request access or correction of your personal data by contacting us

  • Opt out of non-essential communications at any time

  • Disable cookies via browser settings

  • Request deletion of certain data, where applicable under local law


To exercise your rights or make a privacy-related request, contact our HIPAA & Privacy Officer (see Section 10).

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed.

 

10. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact:

APT Urgent Care
Attn: HIPAA & Privacy Officer
10447 Bailey Rd, Ste 170
Manvel, TX 77578
Phone: (281) 692-9770
Email: info@apturgentcare.com